Accessibility

Accessibility Statement for Lebanon Store

At Lebanon Store, we are committed to making our website, products, and services accessible to everyone, including individuals with disabilities. We strive to ensure a seamless and inclusive shopping experience for all our customers.

Our Commitment

1. Website Accessibility:

   • Our website, LebanonStores.com, is designed to be accessible and usable for everyone. We follow the Web Content Accessibility Guidelines (WCAG) 2.1, aiming for Level AA compliance.
   • We regularly audit and update our website to improve accessibility features.

2. Inclusive Customer Support:

   • Our customer support team is trained to assist users with different needs.
   • We provide multiple ways to contact us, including phone, WhatsApp, and email, to ensure that all customers can easily reach us.

3. Physical Accessibility (if applicable):

   • For any physical store locations, we ensure they are wheelchair accessible and provide accommodations for individuals with disabilities.

Accessibility Features

1. Website Features:

   • Text is designed to be readable with adjustable font sizes and high-contrast color options.
   • Alternative text (alt text) is provided for images to assist screen readers.
   • Keyboard navigation is supported to help users navigate the site without a mouse.
   • Forms and buttons are labeled clearly for easy interaction.

2. Customer Support Accessibility:

   • You can contact us for assistance with placing orders or accessing information.
   • We provide personalized guidance for any accessibility-related concerns.

Third-Party Tools

Some areas of our website may use third-party tools or plug-ins (e.g., payment gateways, chat features). While we strive to ensure these tools are accessible, we encourage customers to contact us if they encounter difficulties using them.

Feedback and Support

We welcome feedback from our customers to improve accessibility. If you experience any issues while using our website or services, please let us know, and we will address your concerns promptly.

Contact Us:
📧 Email: sales@lebanonstores.com
📞 Support: +961 71 343 844
📞 Sales: +961 78 856 689
📱 WhatsApp: Available 24/7