Yes, you can request to cancel your order; however, this depends on the current status of your order.If your order has not yet been processed or shipped, please contact us immediately via phone at +961 78 856 689 or WhatsApp to initiate cancellation.If the order has already been shipped, cancellation may no longer be possible, but we will gladly assist you with a return or exchange according to our policy, provided the item is eligible.
Quelle est votre politique de retour?
We accept returns within 7 days of delivery for items that are unused, in their original packaging, and include all accessories. Some products may be non-returnable; please refer to the product page for specific details. To initiate a return, contact our Customer Support.
Offrez-vous une livraison le jour même ?
Yes, we provide same-day delivery across Lebanon for orders placed before the cutoff time. Availability depends on your location.
Quels moyens de paiement acceptez-vous?
We accept multiple payment options, including:
Visa & MasterCard
PayPal
Digital currencies like USDT (Tether)
Cash on Delivery (COD)
OMT, Western Union, and WHISH payments
Do you ship internationally ?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary based on destination.
Que dois-je faire si je reçois un produit endommagé ou défectueux ?
If you receive a damaged or defective product, please contact Customer Support immediately with photos and order details. We will assist you with a replacement or refund as per our policy.
Puis-je échanger un article ?
Yes, exchanges are accepted within 7 days of delivery for eligible products. Please contact Customer Support to begin the exchange process.
How can I contact Customer Support?
You can reach our Customer Support team via phone at +961 78 856 689 or +961 71 343 844 during business hours, as well as through email or the website’s contact form.
Can I pick up my order from your store ?
Lebanon Stores operates both as a physical retail store and an online store. You can visit our retail store to pick up your items, but please call us in advance so we can prepare your order for you. For any questions or to arrange pickup, please contact Customer Support.
Do you offer wholesale purchasing ?
Yes, we provide wholesale options. For pricing and terms, please contact our Sales Department.
Can I collaborate with Lebanon Stores ?
We welcome collaborations with influencers, brands, and content creators. Reach out to us via email or the partnership section on our website.
Is it possible to invest in Lebanon Stores?
Thank you for your interest. For investment opportunities, please contact us directly through our official communication channels.
