questions courantes

Oui, vous pouvez demander l'annulation de votre commande ; cependant, cela dépend de l'état actuel de votre commande. Si votre commande n'a pas encore été traitée ou expédiée, veuillez nous contacter immédiatement par téléphone au +961 78 856 689 ou WhatsApp pour lancer l'annulation. Si la commande a déjà été expédiée, l'annulation peut ne plus être possible, mais nous serons heureux de vous aider avec un retour ou un échange conformément à notre politique, à condition que l'article soit éligible.

Nous acceptons les retours sous 7 jours après la livraison pour les articles non utilisés, dans leur emballage d'origine et avec tous leurs accessoires. Certains produits peuvent ne pas être retournables ; veuillez consulter la page produit pour plus de détails. Pour effectuer un retour, veuillez contacter notre service client.

We accept multiple payment options, including:

• PayPal
• Cash on Delivery (COD)
•  WHISH Money

Oui, nous livrons dans la plupart des pays du monde. Les frais et délais de livraison varient selon la destination.

Si vous recevez un produit endommagé ou défectueux, veuillez contacter immédiatement le service client en fournissant des photos et le détail de votre commande. Nous vous aiderons à obtenir un remplacement ou un remboursement conformément à notre politique.

Oui, les échanges sont acceptés dans les 7 jours suivant la livraison pour les produits éligibles. Veuillez contacter le service client pour lancer la procédure d'échange.

You can reach our Customer Support team via phone at +961 78 856 689 or +961 71 343 844 during business hours, as well as through email or the website’s contact form.

Lebanon Stores propose à la fois un magasin physique et une boutique en ligne. Vous pouvez venir retirer vos articles en magasin, mais veuillez nous appeler à l'avance afin que nous puissions préparer votre commande. Pour toute question ou pour organiser le retrait, veuillez contacter le service client.

Oui, nous proposons des options de vente en gros. Pour connaître les tarifs et les conditions, veuillez contacter notre service commercial.

Nous encourageons les collaborations avec des influenceurs, des marques et des créateurs de contenu. Contactez-nous par e-mail ou via la section Partenariat de notre site web.

🚚 Delivery Policy – Lebanon Store
📦 Minimum Order
Your order must be $19.99 or more (around $20+) to qualify for the delivery offer.
💸 Delivery Fee
Only $0.99 delivery across all Lebanon 🇱🇧
⏱️ Delivery Time
Delivery within same day up to 48 hours, depending on your location.

Some large items require special delivery arrangements.
Our website may automatically display the standard $0.99 delivery fee, but for large products such as:

• Gaming Chairs — $9.99 delivery
• Gaming Desks / Tables — $14.99 delivery
• Other oversized items

Customers must contact us before completing the order to confirm the correct delivery fee.
📞 Contact us: +961 78 856 689
These items require special handling and transport.

Looking for a product that is not available on our website?
At Lebanon Store, we can source any item you need, not only tech products.
Whether it’s electronics, accessories, furniture, or other products, our team can arrange special orders based on your request.
We can also handle bulk quantities if you need multiple units.
Our team manages the entire process from A to Z, including sourcing, ordering, shipping, and delivery from China or Dubai.
📞 For special requests, please contact us:
+961 78 856 689
Processing and delivery times may vary depending on the product and supplier.

Lebanon Store is looking for trusted partners who want to represent our brand in different countries.
As an official Lebanon Store Agent, you can sell our products in your local market while we supply the items and support your business.
🤝 Partnership Benefits
Wholesale Prices
Agents receive special wholesale pricing on all products supplied directly from Lebanon Store.
Complete Product Supply
All items are provided directly from Lebanon Store including electronics, accessories, gaming products, furniture, and more.
Technical Support
Our team provides support if any product has an issue, including troubleshooting, installation guidance, and technical help.
Warranty Assistance
Lebanon Store helps handle warranty and product issues when needed.
Worldwide Shipping
We ship products worldwide to support our agents in different countries.
📊 Partnership Conditions
Minimum Order
Agents must maintain a minimum order quantity depending on product category.
Monthly Percentage
Agents operate with wholesale pricing and share a monthly percentage with Lebanon Store based on total sales.
Brand Guidelines
Agents must sell using the Lebanon Store brand name and follow our brand guidelines for website pages and social media.
Direct Supply Only
All products must be sourced directly from Lebanon Store, not from other suppliers.
📞 Apply to become a Lebanon Store Agent:
+961 78 856 689
Why Partner With Lebanon Store?
With years of experience in the electronics and tech market, Lebanon Store has built a trusted name among customers.
Our partners benefit from our experience, sourcing network, and proven business model.
Lebanon Store already serves customers worldwide, with international shipping available to many countries.
Agents can leverage our brand reputation, global supply chain, and product availability to grow their business locally.
By partnering with Lebanon Store, you gain access to a reliable supplier, competitive pricing, and a recognized brand that sells products to customers around the world.